WOW HD

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Terms and Conditions

WOW HD is owned and operated by Élan Media Partners Pty Ltd. We invite you to print out our Terms and Conditions, or we can email these to you on request. Changes to our Terms and Conditions and Frequently Asked Questions are made from time to time, and your continued use of our website following any change shall be deemed as your acceptance of such change. It is the user’s responsibility to regularly check our Terms and Conditions for changes. A copy of our Terms and Conditions can be requested via Customer Service Centre.

We reserve the right to alter prices to take into account forces beyond our control (e.g. currency fluctuations).We are unable to supply minors (under the age of 18).

We will not be liable for any loss or damage caused by us, our employees or our agents in circumstances where:

  • there is no breach of duty of care owed to you by us or by any of our employees or agents;
  • such loss or damage is not a reasonably foreseeable result of any such breach;
  • any increase in loss or damage results from breach by you of any of these terms and conditions; or
  • such loss or damage relates to any business or non-consumer loss or damage including, without limitation lost data, lost profits and business interruptions.

We accept no liability (to the fullest extent allowed by law) for the accuracy of information contained on album detail pages or on the website, which may contain technical inaccuracies or typographical errors.

We reserve the right to refuse to supply any person or company for any reason. Any abusive language directed at our Customer Service Representatives will not be tolerated and may result in the cancellation of your membership with WOW HD

If any part of these Terms and Conditions are declared void for unfairness pursuant to the Unfair Terms in Consumer Contract Regulations 1999, the remaining contract shall only continue to bind the parties if it is capable of continuing in existence without the unfair terms.

These Terms and Conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. To protect your own interests please read our terms and conditions carefully before accepting them. If you are uncertain as to your rights or want any explanation about our terms and conditions please write to our customer service centre at the address provided.

If an error is discovered in the price of the item(s) you have ordered, we will inform you and issue a full refund as soon as possible. We shall be under no obligation to fulfil an order for an item which was advertised at an incorrect price, if the item(s) has been charged and not despatched we will cancel and refund your order.

You shall not obtain any right of copyright (or similar rights) in your purchase, of which any unauthorised use including copying, letting for hire or sale is strictly prohibited.

All designs, graphics and other artwork (including the selection and arrangement of text and graphics) is and remains the copyright of Élan Media Partners Pty Ltd., although permission is granted to you to electronically copy and hard-copy print portions of our website for the sole purpose of placing an order, reading the terms and conditions with more ease or using this website for your shopping. Any other use is strictly prohibited.

Élan Media Partners Pty Ltd. is the exclusive owner of the WOW HD trademark and designs and get-up and all other company names and logos are the property of their owners. No permission is given in respect of the use of any brand names, product names, trademarks or their respective owners, and such use may constitute infringement of their owner's rights. WOW HD reserve the right to cancel (and refund any part cash paid) any transaction which may contain a voucher/promotional code.

Some customer orders will be subject to a security check prior to dispatch. Any communication regarding this check will be emailed from verification@wowhd.com and refer directly to your WOW HD order number. Please refer to our FAQ ‘Shopping Help’ for more information about our security process.

When accepting our Terms and Conditions you are also accepting our Frequently Asked Questions selection.

These Terms and Conditions are governed by the laws in force in Victoria, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria, Australia and any courts, which may hear appeals from those courts.