Policy

WOW HD wants you to be completely satisfied with your purchase. If you find that you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.

For DVDs, Blu-ray discs, Music, LP's and Video Games you may return your purchase within 30 days from the shipping date for a full refund or exchange, as long as the item is in its original unopened packaging. You are responsible for return shipping expenses unless you receive a damaged or defective item. Please refer to the information below for exceptions and specific policies concerning some product categories.

How To

When making a return, place the item in the box in which it arrived and send it back to us. For your convenience, please use the label on your packing slip. Don't forget to include a brief note stating the reason for the return.

Return your package to the address below:

WOW HD
ATTN: CDF Returns Dept
300 Omicron Court STE A
Shepherdsville, KY 40165-9794
United States

The refund to your original payment method will be made when your return is processed in our warehouse. Shipping & Handling is nonrefundable.